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Questions

Queen-Art

If you have any questions or suggestions, please feel free to contact us. We will listen to your valuable opinions and do our best to support you.
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Management department

The management department is responsible for the company’s internal operation and purchase, materials, and accounting management.

T: 031-986-0531

E : queenart05311@hanmail.net

Sales Department

The sales department is responsible for selling products or services and maintaining customer relationships.

T: 031-986-0531

E : queenart05311@hanmail.net

A/S Business Department

The A/S department handles customer product service requests and repairs.

T: 031-986-0531

E : queenart05311@hanmail.net

contact FAQ’s

We recommend cleaning Queen Art products with lukewarm water and a soft sponge after use. Please avoid using strong detergents or abrasive cleaning tools that may cause scratches.
Ceramic-coated frying pans demonstrate consistent performance at high temperatures, minimizing food adhesion and facilitating effortless cleaning. Additionally, they contribute to your well-being by avoiding the release of harmful chemicals or toxins.
For detailed warranty information on Queen Art products, please consult the ‘Product Warranty’ section in the product manual or on our website. Alternatively, feel free to reach out to our Customer Service Center for assistance.
In the event of a problem, please reach out to the customer service center of the shopping mall where you made the purchase. We are committed to providing the best assistance to resolve any issues you may encounter. To expedite the process, kindly have the product model, serial number, and a detailed description of the problem ready when seeking assistance.